RETURN POLICY

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Items on sale cannot be refunded or exchanged. Only defected sale items will be eligible for exchange. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refund will only be given if the item sent is defective or the item sent is different from the one ordered.

For all other issues such as change of mind, etc. refund will not be given and only exchange will be given. Please note, no refund will be given incase there is a difference in price between the exchanged items. Furthermore, the customer will need to send the items at our office address and pay the delivery charges incurred during the exchange of the items. We will inspect the items and then courier the exchanged items.

To start a return, you can contact us at info@kefpk.com. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@kefpk.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Based on 2354 reviews
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(2194)
6%
(139)
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Recommendation: Yes
Customer Service:
Very good
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Delivery Speed:
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Quality:
Very good
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Amazing quality

I bought it as a gift it was so good I wanted to keep it for myself

i
Turkish Lawn Hijab - White
iqra azhar (Bahawalpur, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad

Very good quality of fabric

A
Coil Less Hijab Safety Pins - Black (50 pcs)
Alisha Khan (Rawalpindi, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad
Amazing

Nice and satisfied 😊.

Amazing 😍

I am very happy and satisfied .
Thank you so much Kef for such a beautiful products.

S
Turkish Lawn Hijab - Black
Sumbul Arshad (Lahore, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad
Quality

I really love the quality of hijab it is very comfortable .

M
Georgette Hijab - Lilac
Mazhar Hussain (Abbottabad, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad
Georgette hijabs

The quality and the colors were amazing,I would like to buy again

M
Turkish Lawn Hijab - Khaki
Misbah Haseeb (Lahore, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad

Nice and good quilty l like it

A
Turkish Lawn Hijab - Brunette
Anonymous (Lahore, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad
Smooth

The quality of material is so soft, I love it ❤️

Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad
Strong magnetic

Beautiful matt finish with veryyy strong magnetic force
Highly recommended

U
Plain Silk Hijab - Cantaloupe
Usman Ghani (Peshawar, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad

Amazing stuff and very concerned team with the clients

H
Hijab and Niqab Set Georgette - Lilac
Hajra Riaz (Multan, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad
Very satisfying

Good quality and fast delivery

S
Viola Embroidery Lawn - Unbleached Silk
Sabah uddin Siddiqui (Karachi, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad

S arf is of good quality but colour is not as same as shown in picture

Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad

I would like to say that the quality of these pins is very good, and I like them very much.

M
Fancy Hijab Pin Wheel - 2
Malaika Asif (Sialkot, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad

Yes, I would like to say that the quality of these pins is very good, and I like them very much.

S
Imported Pink Turkish Exfoliating Glove
Saifullah Sohail (Karachi, PK)
Recommendation: No
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad

Bilkul bekaar h
Kisi Kam Ka nhi

C
Georgette Hijab - Dark Peach
Customer (Karachi, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad

The stuff is high quality . Highly satisfied with what I received

A
Georgette Hijab - Wine
Aynaa kiyani (Islamabad, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad

Everything was perfect .The speed of delivery was very very very good .over all my experience with kef was great.I am loving the products.Definitely will shop again.

S
Niqab ( Veil ) - Navy Blue
Sanaullah Khan (Mardan, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad

Quality is so good and the color is same as shown in pictures love it alot

S
Turkish Lawn Hijab - Jungle Green
Sana Mirza (Multan, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad

Color is same as shown in the photograph, just the size is very small. XL are good

S
Turkish Lawn XL Hijab - Pansy Pink
Sana Mirza (Multan, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad

Color is same as shown in the photograph

A
Hoodie - Olive ( Life is Beautiful )
Ayesha Ashraf (Faisalabad, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad
Hoodie

Highly remmonded. Good stuff. I love it

Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad

Very soft and smooth material and easy to wear 👌

A
Georgette Hijab - Black
Ayesha Laraib (Rawalpindi, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad
Great value for money.

The stuff is very high quality. The length was appropriate and the order was delivered timely. Totally recommended.

N
Crinkle Lawn Hijab - Peacock
Nargis Noman (Karachi, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad
Satisfied.

It was my first shopping and I just loved the quality and price. Recommended for ladies looking for premium quality Hijaabs.

A
Crepe Lawn Hijab - Periwinkle
Asma Khan (Rawalpindi, PK)
Recommendation: Yes
Customer Service:
Very good
Very bad
Delivery Speed:
Very good
Very bad
Quality:
Very good
Very bad

High quality hijjabs best customer service. Highly recommended